“Terms of Sale” Agreement
ORDER WEDDING GOWN AND ACCESORIES: All wedding dresses are made to order and individually ordered from our designers for you.
For special order gowns, a minimum of 50% deposit is required. No order will be sent to any designers until at least 50% deposit is received.
Once an order is placed, the order cannot be cancelled, and the funds paid are not refundable.
Please be aware that once gowns are ordered no cancellation periods from suppliers apply to Norah’s Bridal, LLC and under NO circumstances can this be changed. Dress orders will still have to be paid for in FULL if the wedding or event is cancelled for whatever reason regardless of ANY circumstance.
Should you’re wedding or event be cancelled after merchandise has been ordered, it remains the responsibility of the customer to pay the balance due. Returned and stop payment checks are subject to a $50 administrative fee.
Our bridal gowns are made of the finest fabrics. Irregularities are common in natural fabrics and are not considered defective. These variations cannot be controlled by the designer or Norah’s Bridal. Merchandise is handmade, therefore slight variations from the sample can occur.
CONFIRMATION AND SIZING: We agree to place your special order for you with an approximate delivery date as 3 months prior your wedding date or as soon as it comes available. Norah’s Bridal is not responsible for delays beyond our control or for variation in size and dye lots, although these issues are not anticipated. Special order merchandise as wedding dress is generally sized smaller than ready to wear merchandise and therefore, we may only recommend sizes according to the manufacturer’s size charts.
We are not responsible for the accuracy of measurements provided to us by external sources, choosing your size, or for fluctuations in your measurements after the order is placed. Gowns are not made to specific measurements, but to the closest US standard size available, and may require additional alterations to achieve the desired fit.
If customers have a significant change in body shape or weight following the sales order being placed, it is their responsibility. It is not policy to take in gowns by any more than one dress size (maximum 2”) as this could adversely affect the style and look of the gown. It is at the customers’ risk if more than this is required to be taken in.
Letting out of all gowns is also not advisable and is at the risk of the customer should they decide on this requirement for their gown. Advice taken from the alteration specialist is also taken at the customers’ own risk and personal choice, Norah’s Bridal cannot be held responsible for any decisions made about the alteration of any garment which is deemed unsatisfactory.
Non-Collection of Goods
STORAGE COSTS: Upon arrival of your merchandise, you will be notified. All balances must be settled prior to or at the time of your pick-up appointment. We will store each dress free of charge for up to 14 days after the customer has been notified of the dress arriving in store. After this date, we reserve the right to charge storage at $1 per calendar day thereafter. Norah’s Bridal is not liable for any items once they have left our premises
STORAGE IN THE EVENT OF CANCELLATION OR POSTPONEMENT: In the event that the wedding date is postponed or cancelled, we ask you to collect your gown within 14 days. If your dress remains uncollected after a period of 12 months either i) after your wedding date (as advised on the order form); or ii) if no date was stated on the order form, 12 months after notification of postponement or cancellation, then your dress will be forfeited to Norah’s Bridal. We reserve the right to charge storage at $1 per calendar day, starting 14 days after notification is made to you to collect the dress.
SHIPPING: Bridal gowns may be shipped for a fee of $175 plus tax. Shipping details such as the recipient’s name, phone number, and address must be provided a minimum of two weeks in advance of the ship date. The shipping fee is for FEDEX/ UPS Ground Service (insured/signature required) to the contiguous 48 states only. Additional charges may apply for expedited shipping services. Norah’s Bridal is not responsible for any damages to the gown or accessories after that the gown left the premises of our store or the customer requested direct shipping.
Liability
Should be Norah’s Bridal breach its obligations under this agreement, its liability is limited to the amount paid, if any direct loss incurred by the customer arising from such The store will NOT be liable for any breaches caused by circumstances outside Norah’s Bridal, LLC’ control, including, but not restricted to acts of God, war, riot, terrorism, malicious damage, fire, flood or storm, suppliers going out of business.
CLEANING: Should your gown become soiled in any way, it is your responsibility to have the gown cleaned. Norah’s Bridal suggests being extremely careful with your gown during your portraits to prevent stains. Norah’s Bridal is not responsible for stains on merchandise due to lotions, medications, self-tanners, perspiration, etc. that may be transferable when wearing the garment.
RETURN AND REFUND: Norah’s Bridal, LLC does not allow return of any merchandise, that was shipped and delivered to the customer address for any reason. Before we ship a gown or accessories we inspect every items accurately, we are not responsible for any damages occurred after a gown or accessories leave the warehouse or store. A payment through our providers cannot be completed without accepting the following terms of sale. I have read and understand the TERMS OF SALE and AGREEMENT – Customers that enter in a transaction agreement with Norah’s Bridal, LLC, must retain a copy of this agreement as part of the sale. Acceptance of our quote and terms of sales for wedding dress or accessory is considerate as an electronic signature and acceptance by customer listed in the invoice and quote to this agreement. By accepting our term of sale, you agree to the payment in full of the dress quote or accessory quote mentioned in your attached invoice and previously emailed to you. Please print the following agreement for your record, we do not email copy, if not requested. This is considered by Michigan Law a legal binding contract between Norahs Bridal LLC and the customer in the linked and accepted Invoice.
Need help?
Contact us at hello@norahsbridal.com for any questions.